| 4521 | Agent collision — two agents replying simultaneously (#2) | closed | normal | alex.kumar | jane.smith@globex.com | 2/21/2026 |
| 4549 | Can't reset password — reset email never arrives (#5) | closed | high | alex.kumar | henry.patel@globex.com | 2/21/2026 |
| 4509 | Agent collision — two agents replying simultaneously | pending | normal | pat.oconnor | henry.patel@globex.com | 2/20/2026 |
| 4541 | SSO integration with Okta failing after update (#4) | open | urgent | pat.oconnor | jane.smith@globex.com | 2/18/2026 |
| 4529 | SSO integration with Okta failing after update (#3) | solved | urgent | alex.kumar | henry.patel@globex.com | 2/18/2026 |
| 4534 | Bulk import of 5000 historical tickets (#3) | open | normal | jamie.wilson | mia.zhang@cyberdyne.io | 2/17/2026 |
| 4533 | Agent collision — two agents replying simultaneously (#3) | solved | normal | jamie.wilson | leo.fernandez@wayne.co | 2/17/2026 |
| 4536 | Billing error on invoice #INV-2026-0142 (#4) | closed | urgent | jamie.wilson | olivia.dubois@acmecorp.com | 2/17/2026 |
| 4544 | Data export for compliance audit (#4) | open | normal | sarah.chen | carol.brown@stark.com | 2/17/2026 |
| 4547 | Downgrade from Enterprise to Team plan (#4) | solved | normal | jamie.wilson | frank.garcia@umbrella.com | 2/16/2026 |
| 4519 | API rate limit too restrictive for our integration (#2) | open | high | jamie.wilson | rachel.tanaka@massivedynamic.com | 2/16/2026 |
| 4537 | Can't reset password — reset email never arrives (#4) | closed | high | jamie.wilson | peter.muller@globex.com | 2/15/2026 |
| 4501 | Can't reset password — reset email never arrives | open | high | mike.rodriguez | jane.smith@globex.com | 2/13/2026 |
| 4517 | SSO integration with Okta failing after update (#2) | pending | urgent | alex.kumar | peter.muller@globex.com | 2/12/2026 |
| 4538 | Feature request: dark mode for dashboard (#4) | closed | normal | alex.kumar | quinn.o.sullivan@initech.com | 2/12/2026 |
| 4506 | How to set up webhook notifications? | pending | normal | jamie.wilson | eva.martinez@cyberdyne.io | 2/12/2026 |
| 4515 | Dashboard loading takes 30+ seconds (#2) | open | high | alex.kumar | noah.johansson@umbrella.com | 2/11/2026 |
| 4539 | Dashboard loading takes 30+ seconds (#4) | solved | high | jamie.wilson | rachel.tanaka@massivedynamic.com | 2/10/2026 |
| 4542 | How to set up webhook notifications? (#4) | solved | normal | alex.kumar | alice.johnson@initech.com | 2/10/2026 |
| 4528 | Update company billing address (#3) | closed | low | jamie.wilson | grace.kim@acmecorp.com | 2/8/2026 |
| 4526 | Feature request: dark mode for dashboard (#3) | solved | normal | pat.oconnor | eva.martinez@cyberdyne.io | 2/8/2026 |
| 4503 | Dashboard loading takes 30+ seconds | pending | high | sarah.chen | bob.williams@massivedynamic.com | 2/8/2026 |
| 4524 | Billing error on invoice #INV-2026-0142 (#3) | solved | urgent | pat.oconnor | carol.brown@stark.com | 2/7/2026 |
| 4511 | Downgrade from Enterprise to Team plan | open | normal | mike.rodriguez | jack.thompson@massivedynamic.com | 2/7/2026 |
| 4535 | Downgrade from Enterprise to Team plan (#3) | pending | normal | mike.rodriguez | noah.johansson@umbrella.com | 2/7/2026 |
| 4508 | Data export for compliance audit | pending | normal | pat.oconnor | grace.kim@acmecorp.com | 2/6/2026 |
| 4502 | Feature request: dark mode for dashboard | open | normal | sarah.chen | alice.johnson@initech.com | 2/6/2026 |
| 4518 | How to set up webhook notifications? (#2) | open | normal | alex.kumar | quinn.o.sullivan@initech.com | 2/5/2026 |
| 4516 | Update company billing address (#2) | pending | low | pat.oconnor | olivia.dubois@acmecorp.com | 2/5/2026 |
| 4523 | Downgrade from Enterprise to Team plan (#2) | open | normal | sarah.chen | bob.williams@massivedynamic.com | 2/2/2026 |
| 4520 | Data export for compliance audit (#2) | solved | normal | jamie.wilson | john.doe@acmecorp.com | 2/2/2026 |
| 4505 | SSO integration with Okta failing after update | pending | urgent | pat.oconnor | david.lee@wayne.co | 2/2/2026 |
| 4507 | API rate limit too restrictive for our integration | open | high | mike.rodriguez | frank.garcia@umbrella.com | 2/1/2026 |
| 4512 | Billing error on invoice #INV-2026-0142 (#2) | open | urgent | sarah.chen | kate.o.brien@stark.com | 2/1/2026 |
| 4510 | Bulk import of 5000 historical tickets | pending | normal | pat.oconnor | iris.nakamura@initech.com | 1/31/2026 |
| 4527 | Dashboard loading takes 30+ seconds (#3) | solved | high | alex.kumar | frank.garcia@umbrella.com | 1/31/2026 |
| 4548 | Billing error on invoice #INV-2026-0142 (#5) | pending | urgent | mike.rodriguez | grace.kim@acmecorp.com | 1/30/2026 |
| 4500 | Billing error on invoice #INV-2026-0142 | open | urgent | pat.oconnor | john.doe@acmecorp.com | 1/28/2026 |
| 4543 | API rate limit too restrictive for our integration (#4) | closed | high | sarah.chen | bob.williams@massivedynamic.com | 1/27/2026 |
| 4531 | API rate limit too restrictive for our integration (#3) | open | high | pat.oconnor | jack.thompson@massivedynamic.com | 1/27/2026 |
| 4540 | Update company billing address (#4) | open | low | sarah.chen | john.doe@acmecorp.com | 1/26/2026 |
| 4513 | Can't reset password — reset email never arrives (#2) | open | high | jamie.wilson | leo.fernandez@wayne.co | 1/25/2026 |
| 4532 | Data export for compliance audit (#3) | open | normal | mike.rodriguez | kate.o.brien@stark.com | 1/25/2026 |
| 4504 | Update company billing address | open | low | alex.kumar | carol.brown@stark.com | 1/25/2026 |
| 4546 | Bulk import of 5000 historical tickets (#4) | closed | normal | jamie.wilson | eva.martinez@cyberdyne.io | 1/25/2026 |
| 4514 | Feature request: dark mode for dashboard (#2) | pending | normal | sarah.chen | mia.zhang@cyberdyne.io | 1/25/2026 |
| 4545 | Agent collision — two agents replying simultaneously (#4) | pending | normal | pat.oconnor | david.lee@wayne.co | 1/24/2026 |
| 4530 | How to set up webhook notifications? (#3) | open | normal | sarah.chen | iris.nakamura@initech.com | 1/24/2026 |
| 4522 | Bulk import of 5000 historical tickets (#2) | open | normal | pat.oconnor | alice.johnson@initech.com | 1/23/2026 |
| 4525 | Can't reset password — reset email never arrives (#3) | open | high | jamie.wilson | david.lee@wayne.co | 1/23/2026 |