| 4521 | Agent collision — two agents replying simultaneously (#2) | closed | normal | alex.kumar | jane.smith@globex.com | 2/21/2026 |
| 4549 | Can't reset password — reset email never arrives (#5) | closed | high | alex.kumar | henry.patel@globex.com | 2/21/2026 |
| 4536 | Billing error on invoice #INV-2026-0142 (#4) | closed | urgent | jamie.wilson | olivia.dubois@acmecorp.com | 2/17/2026 |
| 4537 | Can't reset password — reset email never arrives (#4) | closed | high | jamie.wilson | peter.muller@globex.com | 2/15/2026 |
| 4538 | Feature request: dark mode for dashboard (#4) | closed | normal | alex.kumar | quinn.o.sullivan@initech.com | 2/12/2026 |
| 4528 | Update company billing address (#3) | closed | low | jamie.wilson | grace.kim@acmecorp.com | 2/8/2026 |
| 4543 | API rate limit too restrictive for our integration (#4) | closed | high | sarah.chen | bob.williams@massivedynamic.com | 1/27/2026 |
| 4546 | Bulk import of 5000 historical tickets (#4) | closed | normal | jamie.wilson | eva.martinez@cyberdyne.io | 1/25/2026 |