| 25 | Update company name after acquisition | open | normal | — | 5193368844062 | 2/22/2026 |
| 20 | How to set up email forwarding for support@ | open | normal | — | 5193368844062 | 2/22/2026 |
| 19 | New team setup — need onboarding walkthrough | open | normal | — | 5193368844062 | 2/22/2026 |
| 18 | Mobile app crashes when opening attachments | open | normal | — | 5193368844062 | 2/22/2026 |
| 16 | Ticket search returns wrong results for quoted phrases | open | normal | — | 5193368844062 | 2/22/2026 |
| 14 | Custom fields on ticket creation form | open | normal | — | 5193368844062 | 2/22/2026 |
| 12 | Request: bulk ticket export to CSV | open | normal | — | 5193368844062 | 2/22/2026 |
| 11 | Feature request: dark mode for dashboard | open | normal | — | 5193368844062 | 2/22/2026 |
| 5 | Downgrade plan from Enterprise to Professional | open | normal | — | 5193368844062 | 2/22/2026 |
| 3 | Need to update payment method | open | normal | — | 5193368844062 | 2/22/2026 |
| 1 | サンプル：Zendeskの動作 | open | normal | — | 5193398214046 | 2/22/2026 |
| 4521 | Agent collision — two agents replying simultaneously (#2) | closed | normal | alex.kumar | jane.smith@globex.com | 2/21/2026 |
| 4509 | Agent collision — two agents replying simultaneously | pending | normal | pat.oconnor | henry.patel@globex.com | 2/20/2026 |
| 4534 | Bulk import of 5000 historical tickets (#3) | open | normal | jamie.wilson | mia.zhang@cyberdyne.io | 2/17/2026 |
| 4533 | Agent collision — two agents replying simultaneously (#3) | solved | normal | jamie.wilson | leo.fernandez@wayne.co | 2/17/2026 |
| 4544 | Data export for compliance audit (#4) | open | normal | sarah.chen | carol.brown@stark.com | 2/17/2026 |
| 4547 | Downgrade from Enterprise to Team plan (#4) | solved | normal | jamie.wilson | frank.garcia@umbrella.com | 2/16/2026 |
| 4538 | Feature request: dark mode for dashboard (#4) | closed | normal | alex.kumar | quinn.o.sullivan@initech.com | 2/12/2026 |
| 4506 | How to set up webhook notifications? | pending | normal | jamie.wilson | eva.martinez@cyberdyne.io | 2/12/2026 |
| 4542 | How to set up webhook notifications? (#4) | solved | normal | alex.kumar | alice.johnson@initech.com | 2/10/2026 |
| 4526 | Feature request: dark mode for dashboard (#3) | solved | normal | pat.oconnor | eva.martinez@cyberdyne.io | 2/8/2026 |
| 4511 | Downgrade from Enterprise to Team plan | open | normal | mike.rodriguez | jack.thompson@massivedynamic.com | 2/7/2026 |
| 4535 | Downgrade from Enterprise to Team plan (#3) | pending | normal | mike.rodriguez | noah.johansson@umbrella.com | 2/7/2026 |
| 4508 | Data export for compliance audit | pending | normal | pat.oconnor | grace.kim@acmecorp.com | 2/6/2026 |
| 4502 | Feature request: dark mode for dashboard | open | normal | sarah.chen | alice.johnson@initech.com | 2/6/2026 |
| 4518 | How to set up webhook notifications? (#2) | open | normal | alex.kumar | quinn.o.sullivan@initech.com | 2/5/2026 |
| 4523 | Downgrade from Enterprise to Team plan (#2) | open | normal | sarah.chen | bob.williams@massivedynamic.com | 2/2/2026 |
| 4520 | Data export for compliance audit (#2) | solved | normal | jamie.wilson | john.doe@acmecorp.com | 2/2/2026 |
| 4510 | Bulk import of 5000 historical tickets | pending | normal | pat.oconnor | iris.nakamura@initech.com | 1/31/2026 |
| 4532 | Data export for compliance audit (#3) | open | normal | mike.rodriguez | kate.o.brien@stark.com | 1/25/2026 |
| 4546 | Bulk import of 5000 historical tickets (#4) | closed | normal | jamie.wilson | eva.martinez@cyberdyne.io | 1/25/2026 |
| 4514 | Feature request: dark mode for dashboard (#2) | pending | normal | sarah.chen | mia.zhang@cyberdyne.io | 1/25/2026 |
| 4545 | Agent collision — two agents replying simultaneously (#4) | pending | normal | pat.oconnor | david.lee@wayne.co | 1/24/2026 |
| 4530 | How to set up webhook notifications? (#3) | open | normal | sarah.chen | iris.nakamura@initech.com | 1/24/2026 |
| 4522 | Bulk import of 5000 historical tickets (#2) | open | normal | pat.oconnor | alice.johnson@initech.com | 1/23/2026 |