Billing error on invoice #INV-2026-0142

Hi, I just received invoice #INV-2026-0142 and the amount is $47.50 higher than my subscription plan. I'm on the Team plan at $299/mo but was charged $346.50. Can you look into this?

Hi! I've pulled up your account and I can see the discrepancy. It looks like a prorated charge was applied when you added 2 seats mid-cycle on Feb 10. Let me verify the exact breakdown.

That makes sense for the seats, but I only added 1 seat, not 2. Can you check the seat change history?

You're absolutely right — I can see only 1 seat was added on Feb 10 but the system logged it as 2. I've filed a correction and a credit of $47.50 will appear on your next invoice. I'm sorry about this.