Downgrade plan from Enterprise to Professional
#5 · zendesk · opened 2/22/2026
opennormal
Requester
5193368844062
Assignee
Unassigned
Updated
2/22/2026, 7:53:59 AM
Tags
billingdowngradeintent__billing__subscription_cancel__requestintent_confidence__mediumlanguage__enlanguage_confidence__highplan-changesentiment__neutralsentiment_confidence__high
Conversation (1 message)
5
5193368844062
2/22/2026, 7:53:55 AM
#1
We would like to downgrade from Enterprise ($299/mo) to Professional ($149/mo) effective next billing cycle. We no longer need the advanced reporting features. Please confirm what happens to our historical data when we downgrade.
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