How to set up email forwarding for support@
#20 · zendesk · opened 2/22/2026
opennormal
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5193368844062
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Unassigned
Updated
2/22/2026, 7:54:18 AM
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configurationdnsemailintent__account__activation__waitingintent_confidence__lowlanguage__enlanguage_confidence__highonboardingsentiment__neutralsentiment_confidence__high
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5193368844062
2/22/2026, 7:54:11 AM
#1
I'm trying to configure our support@ourcompany.com to forward into the ticketing system but the verification email isn't arriving. I've added the MX records as specified in the docs. Our DNS provider is Cloudflare. Domain: ourcompany.com.
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