GraphQL endpoint missing ticket.customFields
#24 · zendesk · opened 2/22/2026
openlow
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5193368844062
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Unassigned
Updated
2/22/2026, 7:54:21 AM
Tags
apicustom-fieldsdocumentationgraphqlintent__software__info__does_software_dointent_confidence__mediumlanguage__enlanguage_confidence__highsentiment__neutralsentiment_confidence__high
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5193368844062
2/22/2026, 7:54:15 AM
#1
The GraphQL API documentation shows ticket.customFields as a queryable field, but when I include it in my query I get "Cannot query field customFields on type Ticket". Is this field not yet supported in GraphQL, or is the syntax different?
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