REST API v2 returning 502 intermittently
#23 · zendesk · opened 2/22/2026
openurgent
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5193368844062
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Unassigned
Updated
2/22/2026, 7:54:23 AM
Tags
502apiintent__software__issue_generic__errorintent_confidence__highlanguage__enlanguage_confidence__highoutageperformancesentiment__neutralsentiment_confidence__medium
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5
5193368844062
2/22/2026, 7:54:14 AM
#1
Our integration with /api/v2/tickets.json has been returning 502 Bad Gateway errors about 15% of the time since yesterday around 3pm EST. Response times for successful requests also increased from ~200ms to ~1.5s. Is there a known issue?
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