Billing error on invoice #2026-0142
#2 · zendesk · opened 2/22/2026
openurgent
Requester
5193368844062
Assignee
Unassigned
Updated
2/22/2026, 7:53:59 AM
Tags
billingintent__billing__wrong__chargeintent_confidence__highinvoicelanguage__enlanguage_confidence__highoverchargesentiment__negativesentiment_confidence__high
Conversation (1 message)
5
5193368844062
2/22/2026, 7:53:52 AM
#1
Hi, I was charged $147.50 instead of $99.99 on my latest invoice. The extra charge appeared as "Add-on: Premium Analytics" but I never subscribed to that. Can you please correct this and issue a credit? My account is acme-corp-2841.
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